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What our customers have to say

Personal Effects including a Piano

Brett was beyond amazing to deal with and I’d use his and Worldwide’s services again in a heartbeat!

Christian Ruhrmann


From the first contact over the phone until my furniture was safely delivered all employees were very helpful, professional and friendly.
A no stress situation for me!
I will certainly recommend your firm if the need arises Thank you

Sandra Plumpe


Really good service!
Patricia Bark

Personal effects shipment to Canada

We used Worldwide Shipping for our house move from the UK to Canada. We requested a door to door service and that is exactly what we got. Everything from packing and loading the goods in to the container at our UK address to clearing customs in Canada. Our goods arrived safely at our new home and could not be happier.

Iris Jordan

Swimming pool lane markers

A daunting task for first time shipper such as myself was made very smooth and easy by a very professional company who was always on hand to help. Preadvice on how and where to collect cargo from final destination country would be welcome next time however.
Mr Dawit Sertzu

Personal Effects

Excellent service provided. All of my goods arrived safely in Australia. Would definitely recommend Worldwide Shipping.

Trevor Hemmings

Personal Effects

Excellent customer service. Paul who was my contact person was efficient and informative and careful with me as he had to request additional costs. He was great.

Chris Stevens

Personal Effects

From the onset we were helped throughout by your staff in the UK with a close link to the destination of our items in Zimbabwe. This was a first for us and were helped and kept informed through every stage by . Timetables were kept and everything arrived safely. What more could we ask.

David Sutcliffe

1 x Anilox Roller

We deal with Paul and although we are only a small customer, he guides us through the export process very professionally

Paul Brannan

Personal Effects

This is our 3rd shipment using “Worldwide shipping” and yet again it was faultless from beginning to end, we highly recommend Brett and Paul who organise the whole process without any hesitation whatsoever.

Julie Jones

Personal Effects

Fabulous staff that were friendly and very efficient!! The items were delivered quickly and in good condition. I could not be happier.

Kirsty Farrell

Pool Cover

Everything went very well. From pick-up in NW London to delivery in Cyprus. All on time and helpful service at final destination.

Colin Winant

Personal Effects

A fantastic very professional team from first contact to final delivery. The household was collected in Swindon EVERYTHING was packed into cartons purpose made if neccesary and delivered to Harare in a pre purchased shipping container which meant that there was no double handling. Nothing was broken except by the heavy handed careless Zimbabwe immigration officials just prior to final delivery. The goods were then unpacked and placed in the directed location with all packaging waste removed. WOW!!

Mr & Mrs Brooke-Mee

Household Effects

The container you supplied for the transportation of my very precious items and memories of a lifetime spent in Africa was faulty and leaked water in, and so the damage, fungus, mildew and mould are shocking and many things are completely ruined.
Mrs Lesley Stevens,( who was moving goods from Harare, Zimbabwe, via the port of Beira in Mozambique to London Gateway.)

Lesley Stevens


Really friendly staff who helped us with a move to Grand Turk, Paul was brilliant.

Stephen Rodford

Framed Poster

Very helpful customer service, and speedy delivery

Jennifer Jones


The service and help I received was first class and I don’t say that lightly I have all ready recommend you to friends and where could you get an item of 100kg picked up Tuesday 5 am in the UK and delivered the following Thursday in the USA yes your company well done

John Blatchford

Commercial Goods

We have dealt with Paul and the team on a few occasions and have always received a great service, always being kept informed of any developments. Back up and technical support is always available at the end of the phone and even through visits to their facilities.

Rob Welfare

Personal Effects

Great communication and service from beginning to end. I had never sent goods this way before and Paul was extremely patient and helpful.

Deryn Fox

Personal Effects

The service from UK was very good no complaints.
Kenya airlines were a disappointment boxes were damaged a couple of items damaged and my boxes did not arrive on time also boxes were kept being left at the stopover airport. hopefully i will not have to deal with again.

Nafeesa Halsey

Personal Effects

I did not deal with Worldwide Shipping & Airfreight for the entire process of shipping my personal effects from Zimbabwe to the U.K., but when I had queries regarding the delivery of my items to my address in the U.K. my emails were attended to reasonably quickly.

The actual delivery was on the date advised, but it would have been helpful to know what the approximate expected arrival time would have been. A fragile leather handle on an old trunk was broken despite it being covered over with a notice to not use the handle. This may not have been the fault of this company as there were others involved in the shipping process. However, I would use their services again

William Chance

Electric Door

Very good, collected on time and delivered successfully

John Dunlop

Personal Effects

Unreliable and overcharged you for services they didn’t provide

Dionne Phipps

Personal Effects

Prompt and friendly delivery

Guy Holborn

Wind Turbine

I will certainly use this company again.
The gentleman who dealt with my consignment to the Caribbean was extremely efficient and helpful.
The price was the lowest of all the quotes and the service first class.

Mrs L Neston

Personal Effects

I used worldwide shipping to send all my belongings when I moved to south America. This was the only company that offered the basic service I wanted at an affordable price. I never had any problems and their customer service was excellent. Many similar companies no longer accept private individuals and refer you to companies with ‘relocation’ services that charge 5 times more. For this reason, I say thank you worldwide!

Manuela Cabezas da Rosa

Personal Effects

Timely in response from first call onward through the entire process. Very reassuring…

Lisette Fox

Personal Effects

Very helpful.

David Hetherington

5 packages Effects IMPORT

They were helpful and efficient. They kept in touch by email and phone. The goods were forwarded within the time frame they gave me. They fitted in with my movements as far as they could within their timetable. My goods were delivered safely with no damage.

Mrs L Pringle

Sports Equipment and Clothing

My goods where delay to deliver it , didnt told me what paper work need it just last minute!
The qoute cost compare to another shiping company was expensive .

Mohanad Alazzeh

Personal Effects

Very good service. Took us through the whole process of importing 2 ambulances from Guernsey (non-EU) with no problems at all.

Blue Light UK Ltd

Personal Effects

Good, reliable, economical service. Only issues were my boxes were a bit squashed when they arrived and the courier at the delivery end (DHL) didn’t phone when he couldn’t find my door bell so I had to rearrange another date.

Matthew Jones

Opthalmic Instruments

very personal service. I have total confidence in them.

Andean Medical Mission

Personal Effects

The service was hassle-free and the crate was delivered even earlier than expected.

Andrew Duncan


Good customer service, expected time on arrival was on point. Definately using them again!

Dania Reid

Model Dalek

Great service. Good communications.

Aardvark Electronics

Printing Roller

We have never shipped anything to India before
Paul made the process very easy
Although the Indians tried to make things difficult asking for extra paperwork the shipment was collected from us and delivered

Paul Brannan


Great service, prompt efficient and cost effective

Johan Jamal


As with previous dealing with Paul Gandy we have received excellent service. We feel that Paul has put our best interests first, keeping us informed of our shipment and offering solutions to speed (avoid delays) things up.
Would recommend to others and will definately use again.

Tristar Assets


I contacted a number or freighting companies to help with a charity event. As a school we were trying to send 500 books to Zambia from Scotland. Paul contacted me to help out. From then on we exchanged information and as it was the first time we were doing it he was very helpful. The books have been successfully delivered and we are delighted! Thank You!!

Louise Baird


Very good service, used them several times before.
They were able to accommodate us with a later delivery.

Mr I Bell


The team were extremely polite and helpful

Mrs V Bennett


Really great. Would recommend you to anyone. Thanks

Mrs R Muller

Personal Effects

Great service, informative and well priced. Will use them again.

Firmdale Hotels


I would have no hesitation in using Worldwide Shipping again. They kept me totally informed of where my goods where every step of the way and delivered them in pe3rfect condition and on time. We had a very short lead time on getting our goods from one country to another, this was achieved without any fuss or problem at all.

Blue Sky Office

Musical Instruments

It wasn’t purchasing instruments, but having them transported to Germany. You did a great job, thank you – and much less expensive than I feared!

Edinburgh Academy


Efficient and reliable service.

Sophena Alison

Personal Effects

We had a small shipment sent to our home in Cyprus and from the very beginning from talking to Brett “who was extremely helpful and patient” to the delivery to our door was outstanding! everything in one piece even the TV! I would definitely recommend this company with no hesitation.

Julie Jones

Personal Effects

I had to ring them for updares a few times would have expected them to contact me

Sue Swain


Because you take charge and see to everything, thank you

Linda Johnston

4 Trucks


Zin Thant

Vehicles and Lawn Mower

Brett was really helpful, guided us through something we had never done before, a true star!

Peter Ainsworth

Personal Effects

I used this company to ship a few boxes to the USA from the UK when I moved. They were late to pick up the boxes and did not adhere to the time slot they arranged. We waited in for them for hours beyond the allotted time. When the boxes arrived they looked like they had been thrown off the back of a truck. Boxes were crushed, ripped and had holes in them. I used double boxes as recommended, and I was glad I did because otherwise all my stuff would have been totally ruined.

Jessica Johns-Green

Car Engine

Excellent communication, extremely fast collection and delivery at destination, reasonable prices, would highly recommend

William Shumbairerwa

Personal Effects

Outstanding friendly service. I have recommended to everyone!

Luke Cheater


Very good service, came back to us promptly with prices. Was given all the info reference the sailing dates and vessel which we were able to pass onto our client when requested.


Faulty and discontinued optical frames (Charity)

Amazing service. Very proactive and the whole process was flawless. They have undertaken a couple of shipments for us to Nepal where many other companies would not even consider it due to the fuel shortages etc.
Great communication from the agent – Brett Farmer.
Brilliant service!

Concept Eyewear

Personal Effects

They were very professional and helpful it’s the first time I have ever shipped goods into the uk and although it was only a fairly small value item,the collection and delivery was quick and without problems. Please pass on my thanks, I will certainly be using them again soon.

Robert Norman

Measuring Tools

Timely response to request.
Prompt delivery. Always keeping to their promise


Personal Effects

Plan to use again!

Linda Wilz


Very efficient and excellent service

Ms Sophena Alison

Personal Effects

Very supportive good and friendly service

Benidict Uzor


Very excellent job I will use worldwide again and will recommend to friend.

Alice Likita


Very communicative. Great to work with. Thank you

Richard Jupp


Excellent customer service and very helpful staff.

Freedom Caravans

Personal Effects

Very helpful from initial enquiry to completion. Nothing was too much trouble.

Bridget Clark


I’ve worked with Paul and the team at Worldwide Shipping over a number of years and have always been super happy with the service they provide. Good value, dedicated to supplying a quality service and happy to support both large and small shipments.

Doug Wagstaff


From the time of contact & throughout the process I was kept informed – Slight hiccup with the paperwork at the America end but this got sorted swiftly so as to not cause too much of a delay.

Heather Grimwade

Personal Effects

Very helpful. Efficient . No problems.

Philip Searle

Opthalmic Instruments

We are looked after by Brett Farmer who is the reason we use wws. His customer service is second to none and we trust him implicitly with our goods.

Dave Goldsmith - Andean Medical Mission


Generally the service was excellent.

Andrew Fussell

Outdoor Lights

I appreciate the follow ups and professional advice and service. This was a one time problem and I was handled like I ship with you every day. I  am very appreciative of your help with our small problem and would recommend you to anyone that might need shipping professional.

Ricky Martin


Excellent service for our goods going to and back from Spain.

Kathleen Donald



Austin Johnson

Optical frames

Great service – they were really on top and everything went very smoothly

Concept Eyewear Ltd


Staff were extremely helpful

Abdul Taymor

Personal Effects

Not teceived my shipping yet . Left england on 18th january. Landed in new york on 22nf february still waiting for a delivery date it is now march 7th

Norah Logsdon


Staff were extremely helpful!

Lorna Reid

Exercise Bike

This was the first time I used their service

Edward Stott

Personal Effects

Very very bad service I feel as if Mr. farmer deceived me out of paying more and then asked for more when my goods were already delivered. Please see my comments below.

Nathalie Thomas



Phil Slow

Personal Effects

Guided me along all the way. Brett was very patient with me, and helped me with information.

Kim Underwood

2 Boxes Import

Superceded my expectation. Prompt delivery.

Eastern Relogs

Kitchen Thermometer Timers

Executed our request as expected and always available to discuss any queries – I would recommend this service

Chick Media & Marketing Ltd

Personal Effects

Very reliable, good communication, parcel arrived on the suggested timing and good pricing. I will definitely be using again. Very happy customer

Catherine Wilson-Downie

Personal Effects

Final delivery took longer than expected, but that was mostly outside Worldwide Shipping’s control.

Mark Hayter

Personal Effects

My goods were delivered with no problems. I would use the service again and recomend to others.

Magdalene Oboh

Ceramics and Metalware

I have worked with Paul and his team on a number of occasions and every time te service has been excellent

Doug Wagstaff


Excellent service and good to deal with.

Frazer Sloan

Personal Effects

Always most helpful

Mrs L Johnston

Personal Effects

My shipment was delayed,and sent to the wrong destination and took over two weeks before I received them.

Moleboheng Merriam Masilo

Personal Effects

Very good & efficient service at a reasonable price

Nicholas McClenahan

Personal Effects

Always polite and package in good condition

Ashley Belbin

Merc Sprinter

Very good but could do better.


Car Parts

The service was excellent. Paul was very helpful , will use the company again.

Mrs A Kristoffersen

Personal Effects

Considering the short notice given, the shipping was organised very quickly.

Kerry Dixon

Personal Effects

Overall good service

Mrs V Humphreys

Aid Relief

One of the worst experiences of my life. Despite numerous contacts re terrible delivery. I can not rate this company badly enough. Also asked re compensation & was denied outright.

James Lamb


The team at Worldwide freight have been excellent. Offering help and advice at every stage of the importation. We have used Paul and his team twice and on both occasions found the attention to detail exceptional. I would have no hesitation in recommending Worldwide freight

Rob Welfare

Personal Effects

Our contact, Brett, was most helpful and attentive to our needs as amateur shippers – unlike, I might say, a number of his competitors.

Gil Bray

1 x Exhibition Trailer

Brett was excellent as a contact. answered any questions quickly and kept me informed

Terry Welbourne

Personal Effects

Even working with them from the US in getting my items shipped from USA to UK, they were right on time with everything.

Janice Walker

Personal Effects

Everthing arrived in perfect order

Mrs Dixon

Austin Healey Car

Good service as I recall. Asking for my comments nearly 3 months after the service was provided is a bit of a nonsense!

Mr R Booth

Personal Effects

The collection and delivery service offered was excellent. I had no idea what to expect and was very pleased with the way you team collected and delivered my goods


Personal Effects

Worldwide Shipping & Airfreight is very reliable, customer devoted and on time company. Their Customer Service is prompted, kind and polite. I would use their services at anytime.

Nigel Shaw

Personal Effects

Excellent service from Brett Farmer in England – always very helpful!
Agent in Bangkok was also very efficient & professional.
I would definitely use and recommend Worldwide Shipping again!

Julia Nadin

VW Golf

Bad because though I was told to look through the bill of lading of which I sent a scanned copy by email ,your agent should have alerted me of a missing alphabet in the vin which was clearly missing.

Mr W Ansa-Out

Personal Effects

The price quoted was very good considering my goods were send by air. Once my goods were uplifted in the UK they arrived at the destination within 10 days all cleared
I found the boxes not to be of top quality. I went to price boxes the same size as WWS and for the same price as yours, the walls of the box were of better cardboard than yours. Consequently my boxes arrived squashed. Had I not taped around your boxes top & bottom, they would have burst at the seems.
The staff were very helpful and answered all my questions. You have a very good team.
I would recommend your company anyday.
Thank you again.

Marylin Read

Personal Effects

Great service from the guys at worldwide nothing was too much trouble and sorted any query’s and problems with ease and quickly, especially thanks to Harko,Paul,Brett. would recommend worldwide shipping to anybody shipping anything around the world cheers. Jim porter

Jim Porter

Personal Effects

Perfect service

Mrs J Murphy

Personal Effects

Professionally handled, good communications.

Mrs Golding


Every step from the initial phone call enquiry through to the delivery in Italy was done exactly as promised. Brett and Paul could not have been more helpful, I will definitely use Worldwide again and would not hesitate to recommend them

Taylor Hackford

Stainless Steel Nails

Quick and easy service

Bright Nails

Personal Effects

Brilliant, friendly, comprehensive service. Well done and many thanks.

Rachel Scandling

New furniture

It was very relaxed & very Professional, & people you can trust. Thank you

Mr D Kuegler

English Language teaching books

Great service

Jason Lloyd

Personal Effects

Excellent and supportive staff

Minerva Alvarez

Engine parts


Raju Ghandi


Excellent service

Paulus Tjukulia


Everything well coordinated, excellent communication throughout. I would use them again

Mr Gaffney

Personal Effects

Very good service – the only issue was that the timing and date for delivery was changed and I had to keep calling to find out when the boxes would arrive…

Solveig Haugen

Personal Effects

Because there is an 8 hours time difference where we are, it was difficult to communicate on a timeline, but WorldWide employees were very courteous, helpful and left messages when possible. We also had to delay the shipment a couple of times, but WorldWide were always polite and did not make a big fuss over the delays. I would use them again.

Mrs Beason

Work of Art

Great service , competitive and friendly

Martin Woolman

Personal Effects


Tim Ottmann

Model Spaceship

Great service, value & communication

Ben Bramley

My Service Experience With Worldwide Shipping

Very good service in all ways. Keep up the good work Paul.

Brian Stephens

My Service Experience With Worldwide Shipping

Fantastic efficient service from Brett at the main office in England – quick quote which was realistic with no hidden costs

Caroline Wade

Personal Effects

The advice and information that I was given regarding import duty on my goods bore no resemblance to what actually happened in reality. Even though they have agents here in Vietnam to advise them, I was left with the impression that they were only after my money to get the goods to Vietnam and, after that, I was on my own even though I had paid for a door to door service.

Huw Thomas


From beginning to end, dealing with both Brett and Paul was both very pleasurable and made the whole experience easy and hassle free. I will definitely be contacting them the next time we require their superb service.

Mark Isherwood

My Service Experience With Worldwide Shipping

Well organised, well planned, went off without a hitch!

Eric Ralfe

My Service Experience With Worldwide Shipping

The whole exercise to ship our furnishings, table ware and kitchen equipment was just great. The standard of packing was so good there were no damages or breakages. The shipment was held up due to Christmas at the docks and it did come a bit later than we had expected. Many thanks.

Mr J Stevenson

My Service Experience With Worldwide Shipping

The service was good , except the fact that I had to pay storage because there was no transporters available…

Mr P Hone

My Service Experience With Worldwide Shipping

Understood what I wanted and did just that.

Nicola West

My Service Experience With Worldwide Shipping

Delivered on time, very helpful guys would not hesitate to recommend them.

Mr Q Kelly-Edwards

My Service Experience With Worldwide Shipping

The Company were amazing:helpful and positive.

Mrs Manning-Cox

My Service Experience With Worldwide Shipping

very commication very impressed

Mrs G Lauri

My Service Experience With Worldwide Shipping

First class initial and backup service. competitive rates and very friendly. Beats DHL etc hands down.

Paul Richards

Land Rover

Great communication and commitment to customer satisfaction.

David Lilliard

Citreon C1 Car

I was disappointed when I went to collect the car as Sullivan Maritime made a charge of over £100 and had I used that were recommended by yourselves then it would have been an even bigger charge. I think I should have been told the amount as I could have had the shipment cheaper from other companies had I known about this big charge.

Marlene Harrison

40ft – Tables/chairs

Professional staff. They kept updated and never felt tired of my calls and emails. I would recommend them to any one on my way.

Alex Tegume

Helicopter part

Good communication and good service… Thanks !

Arnaud Maille

Excellent service

Hi Paul just a quick message to let you know the truck has arrived, unloaded and all is well.
This problem was brought to a very successful ending, this was entirely due to your hard work and dedication.
I would give you and the Company a FIVE STAR RATING, I will recommend you at any opportunity I am eternally grateful for your rapid, smooth and helpful response, EXCELLENT SERVICE.
You have renewed my faith in the human race, have a nice day, regards Mike.

Mike Devitt

CALL US ON 0800 334 5552

And we take all the stress away from you to ensure a safe arrival of your goods

If you need any additional information or advice, contact a member of our friendly and efficient team.

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Over 32 years trading in shipping & airfreight services

Over 25,000 Shipments

Ship / Air / Road Services

Freephone: 0800 334 5552

London: 0207 649 9051


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