Because there is an 8 hours time difference where we are, it was difficult to communicate on a timeline, but WorldWide employees were very courteous, helpful and left messages when possible. We also had to delay the shipment a couple of times, but WorldWide were always polite and did not make a big fuss over the delays. I would use them again.

Excellent service and good to deal with.

We deal with Paul and although we are only a small customer, he guides us through the export process very professionally

Delivered on time, very helpful guys would not hesitate to recommend them.

OK

Excellent customer service and very helpful staff.

Great service, value & communication

Efficient

From beginning to end, dealing with both Brett and Paul was both very pleasurable and made the whole experience easy and hassle free. I will definitely be contacting them the next time we require their superb service.

Timely in response from first call onward through the entire process. Very reassuring…

Good service as I recall. Asking for my comments nearly 3 months after the service was provided is a bit of a nonsense!

Good

Every step from the initial phone call enquiry through to the delivery in Italy was done exactly as promised. Brett and Paul could not have been more helpful, I will definitely use Worldwide again and would not hesitate to recommend them

From the onset we were helped throughout by your staff in the UK with a close link to the destination of our items in Zimbabwe. This was a first for us and were helped and kept informed through every stage by . Timetables were kept and everything arrived safely. What more could we ask.

Very good service, came back to us promptly with prices. Was given all the info reference the sailing dates and vessel which we were able to pass onto our client when requested.

I contacted a number or freighting companies to help with a charity event. As a school we were trying to send 500 books to Zambia from Scotland. Paul contacted me to help out. From then on we exchanged information and as it was the first time we were doing it he was very helpful. The books have been successfully delivered and we are delighted! Thank You!!

Very good service in all ways. Keep up the good work Paul.

Plan to use again!

Excellent customer service. Paul who was my contact person was efficient and informative and careful with me as he had to request additional costs. He was great.

Really great. Would recommend you to anyone. Thanks

This is our 3rd shipment using “Worldwide shipping” and yet again it was faultless from beginning to end, we highly recommend Brett and Paul who organise the whole process without any hesitation whatsoever.

I have worked with Paul and his team on a number of occasions and every time te service has been excellent

Well organised, well planned, went off without a hitch!

Great service

Prompt and friendly delivery

Very helpful. Efficient . No problems.

Very very bad service I feel as if Mr. farmer deceived me out of paying more and then asked for more when my goods were already delivered. Please see my comments below.

The service from UK was very good no complaints.
Kenya airlines were a disappointment boxes were damaged a couple of items damaged and my boxes did not arrive on time also boxes were kept being left at the stopover airport. hopefully i will not have to deal with again.

Fabulous staff that were friendly and very efficient!! The items were delivered quickly and in good condition. I could not be happier.

The team at Worldwide freight have been excellent. Offering help and advice at every stage of the importation. We have used Paul and his team twice and on both occasions found the attention to detail exceptional. I would have no hesitation in recommending Worldwide freight

It was very relaxed & very Professional, & people you can trust. Thank you

Very good service. Took us through the whole process of importing 2 ambulances from Guernsey (non-EU) with no problems at all.

Great service , competitive and friendly

Efficient and reliable service.

The whole exercise to ship our furnishings, table ware and kitchen equipment was just great. The standard of packing was so good there were no damages or breakages. The shipment was held up due to Christmas at the docks and it did come a bit later than we had expected. Many thanks.

very commication very impressed

Excellent and supportive staff

I will certainly use this company again.
The gentleman who dealt with my consignment to the Caribbean was extremely efficient and helpful.
The price was the lowest of all the quotes and the service first class.

My goods were delivered with no problems. I would use the service again and recomend to others.

From the first contact over the phone until my furniture was safely delivered all employees were very helpful, professional and friendly.
A no stress situation for me!
I will certainly recommend your firm if the need arises Thank you

Staff were extremely helpful

Very reliable, good communication, parcel arrived on the suggested timing and good pricing. I will definitely be using again. Very happy customer

Amazing service. Very proactive and the whole process was flawless. They have undertaken a couple of shipments for us to Nepal where many other companies would not even consider it due to the fuel shortages etc.
Great communication from the agent – Brett Farmer.
Brilliant service!

Very helpful from initial enquiry to completion. Nothing was too much trouble.

Always most helpful

Not teceived my shipping yet . Left england on 18th january. Landed in new york on 22nf february still waiting for a delivery date it is now march 7th

Very good but could do better.

I used worldwide shipping to send all my belongings when I moved to south America. This was the only company that offered the basic service I wanted at an affordable price. I never had any problems and their customer service was excellent. Many similar companies no longer accept private individuals and refer you to companies with ‘relocation’ services that charge 5 times more. For this reason, I say thank you worldwide!
Manuela

Very good service – the only issue was that the timing and date for delivery was changed and I had to keep calling to find out when the boxes would arrive…